Privacy Statement
Introduction
Fox Hotel The Hague Scheveningen rents hotel rooms and is a self-service hotel. As a hotel, we know how important the privacy of our guests is. This also applies to your personal data. That is why we manage your data in accordance with the AVG law (also called GDPR). In this privacy statement you can read which data we process and how we deal with it. Our principles with regard to privacy are as follows:
• We process your personal data if we have a legal basis for this. The relevant legal bases are: your consent, legal provision (in accordance with the Criminal Code), an agreement/reservation and a legitimate interest.
• We handle your personal information with care and take all reasonable precautions to protect your personal data.
• We comply with the General Data Protection Regulation and other laws regarding the processing of personal data.
The privacy statement below indicates how we handle your data:
1. Whose personal data does Fox Hotel The Hague Scheveningen process?
We process personal data of persons with whom we have, will have or have had a direct or indirect relationship. These include, for example, personal data of:
• Guests
• Bookers
• Applicants
• Persons who are affiliated with an organization or company with which we have, will have or have had a relationship
2. For what purpose does Fox Hotel The Hague Scheveningen process personal data?
Fox Hotel The Hague Scheveningen needs your personal data for the following purposes, among others:
• Making and/or executing a reservation/booking via our website
• Making and/or executing a reservation/booking via an online travel agency
• Collecting claims (including transferring those claims to third parties)
• Handling complaints
• Making payments
• Handling job applications
• Carrying out an audit
• Entering into and executing agreements with suppliers and business service providers
• The execution or application of legal obligations
3. Does Fox Hotel The Hague Scheveningen also process special personal data?
Fox Hotel The Hague Scheveningen is not intended to collect special personal data, such as information about political views, religious beliefs, health or other matters.
In cases where Fox Hotel The Hague Scheveningen does attempt to collect such personal data, you will be asked for your express permission in advance. We would like to point out that by providing Fox Hotel The Hague Scheveningen with special personal data without being asked, you expressly agree to the use of this data as described above.
4. How does Fox Hotel The Hague Scheveningen handle your personal data?
The security of your personal data is our top priority. Your personal data will be stored carefully and no longer than necessary for the purpose for which it was processed. Within Fox Hotel The Hague Scheveningen, your personal data can only be used by employees who, given their function, must have access to it.
Our employees are obliged to keep your data confidential. Your data stored with us is protected by technical and organizational measures. Technical security measures to protect your data are regularly checked and, if necessary, adapted to the latest state of the art.
5. Does Fox Hotel The Hague Scheveningen provide personal data to third parties?
Fox Hotel The Hague Scheveningen takes the necessary contractual and organizational measures to ensure that your data is used exclusively for the above purposes by the third party. Fox Hotel The Hague Scheveningen is required by law to provide personal data to third parties in some cases. This may include, for example, providing data to competent authorities, such as the tax authorities and the judiciary, in the context of a criminal investigation. We handle these requests with the utmost care.
6. What specific provisions apply to the use of the website?
Cookies
Fox Hotel The Hague Scheveningen may and can collect and analyze information that is connected to the use of its website, such as the domain name, the number of hits, which pages have been visited, previous/next sites visited and the duration of a user session. This data can be collected via cookies. A cookie is a small text file that contains relevant information that our web page server can retrieve from your browser. Our web page server may only request cookies that relate to the information that has been exchanged between you and Fox Hotel The Hague Scheveningen via the internet. Cookies that do not contain any security-sensitive information can be stored on your hard drive in such a way that they are available during a subsequent internet visit. You can allow or prevent the use of cookies by changing the settings of your browser. If you wish to prevent the use of cookies, the intended information will no longer be stored by your browser and the data will be requested and must be entered during each internet visit.
Google Analytics
We use Google Analytics to track how users use our website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google. Read Google's privacy policy for more information, as well as the specific privacy policy of Google Analytics. Google uses this information to track how our website is used, to be able to provide us with reports about the website and to be able to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or to the extent that these third parties process the information on behalf of Google. We have no influence on this.
Click behavior and visitor data
General visitor data is kept on the website. In this context, the IP address of your computer, the possible user name, the time of the request and data that the browser of a visitor sends along, can be registered and used for statistical analyses of visitor and click behaviour on the website. We also optimise the functioning of the website with this.
7. What retention periods does Fox Hotel The Hague Scheveningen use?
Fox Hotel The Hague Scheveningen stores your data for as long as necessary to use it for the purposes stated in this privacy statement and for as long as the law obliges us to do so. How long certain data is stored depends on the nature of the data and the purposes for which it is processed. The storage period can therefore differ per purpose. When the terms have expired, your data will be destroyed by Fox Hotel The Hague Scheveningen or a company engaged by us that specializes in the destruction of (personal) data.
8. Can you see which personal data Fox Hotel The Hague Scheveningen processes about you?
If you have a relationship with our company, you have the option, after written request, to view a copy of your personal data that is known to us. If the overview provided by us contains inaccuracies, you can request us in writing to change or delete the data. It is important that you can identify yourself and demonstrate that the data that you want to check and/or influence is actually yours. We will process your request within four weeks.
9. Where can you go with a question or complaint?
For questions or complaints about the processing of personal data by Fox Hotel The Hague Scheveningen, you can contact us in writing or by e-mail at the address below:
Fox Hotel The Hague ScheveningenPalaceplein 2552587 WL The Hague 31 (0)70 280 00 55info@foxhotelscheveningen.nl
10. Can Fox Hotel The Hague Scheveningen change this document?
We reserve the right to amend the privacy statement. In order to remain well informed about the way in which we handle your data, we recommend that you review this statement every now and then. The most recent version of our privacy policy can always be found at www.foxhotelscheveningen.nl.
Imprint
Hotel address:
Fox Hotel The Hague ScheveningenPalaceplein 2552587 WL The Hague 31 (0)70 280 00 55info@foxhotelscheveningen.nl
Mailing address:
Fox Hotel The Hague Scheveningen B.V.
Gevers Deynootweg 15, 2586 BB The Hague
KVK: 87082608
VAT number: NL864199363B01