Please note! Don't forget to:1. Lock your bike when you leave it unattended2. End your ride in the app when your ride is finished
MyHotelBike Smart Lock allows you to lock and unlock your bike without the use of a physical key. By downloading and using the MyHotelBike Smart Lock app, you agree to the Terms and Conditions and Privacy Policy of MyHotelBike.
The MyHotelBike Smart Lock app works as follows:
1. Connect
Enable "Bluetooth" and "Location" on your phone
2. Download the app
For iPhone:
App Store
For Android:
Google Play
3. Create your account
Enter your detailsClick on "Create account"Verify your email address
4. Start your ride
Select your hotel location pinClick on "Select a bike"Make a payment of €0.10 to authorize your bank accountEnter a bike ID numberClick on "Unlock & Start ride"
5. Pause your ride
Click on "Lock & Pause Ride" and make sure to close the lock afterwards
6. End your ride
Cycle back to your hotelClick on "Lock & End ride" and make sure you close the lock afterwards
Are things not going well on the road? Below are some possible solutions:
Turn "Bluetooth" off and onTurn "Location" off and onRestart the appRestart your phoneClose the app, open Google Maps, open the app
If none of the above actions solve your problem, please contact MyHotelBike for support:
support@myhotelbike.com 31 85 065 3421